A correct setup avoids most of the problems businesses run into later. We claim or create your profile with your exact business name, address and phone number, choose the right business type, and set your service areas if you visit customers instead of having them come to you. If duplicate or old listings exist, we find them and merge or remove them through Google's own processes.

Google needs to confirm that your business is real before your profile can appear fully on Maps. Depending on your business, Google may ask for a video recording, a phone or email code, or a postcard. We prepare everything in advance, such as signage, proof of business and access to your location, so the verification goes through as smoothly as possible.

• New profile creation or claiming
• Service area and address settings
• Duplicate listing cleanup
• Verification preparation and support

Your primary category is one of the strongest signals Google uses to decide which searches your business can appear for. We research the categories your top-ranking competitors use and choose a precise primary category plus relevant secondary ones. Then we fill in every useful section: services with clear descriptions, products, business description, opening and holiday hours, attributes and booking or menu links.

We keep your business name exactly as it appears in the real world, because adding keywords to it breaks Google's guidelines and can lead to a suspension. Instead, we link your profile to a strong, matching page on your website and add high-quality photos of your storefront, team, work and products, so customers see a complete, trustworthy business.

• Primary and secondary category research
• Services, products and description
• Hours, attributes and booking links
• Photo and logo optimization

Google says local results are based mainly on three factors: relevance, distance and prominence. Relevance is how well your profile matches the search, distance is how far you are from the searcher or the location in the query, and prominence is how well known and trusted your business is, based on reviews, links, articles and mentions across the web.

We cannot move your address, but we can improve everything else. We optimize the website page your profile links to with local keywords and LocalBusiness schema, build consistent citations on trusted directories, earn local links and mentions from your community, and create location or service area pages where they genuinely help customers. Together these make your business more relevant and more prominent.

• Local landing page optimization
• LocalBusiness schema markup
• Consistent NAP citations
• Local links and community mentions

Reviews influence both your Google Maps rankings and whether a customer picks you over the next business in the list. Customers read the star rating, how many reviews you have, how recent they are and how you reply. A steady flow of genuine reviews and thoughtful responses tells Google and customers that your business is active and cares about service.

We set up a simple review request process with a direct review link, QR codes and follow-up messages, and help you reply to every review, positive or negative, in a professional way. We follow Google's review policies: no fake reviews, no paying or rewarding customers for reviews, and no filtering out unhappy customers before they reach Google. We also help you flag reviews that break Google's rules.

• Review request process and QR codes
• Professional review responses
• Policy-violating review reporting
• Fully compliant with Google policies

An active profile gives customers more reasons to choose you. Google Business Profile lets you publish updates, offers and events that appear on your listing, add new photos and keep your products and services current. Fresh, accurate information also makes it more likely that what Google shows about your business is correct.

We plan and publish regular posts about your offers, new work, seasonal services and events, add new photos and keep your hours, special holiday hours and service lists up to date. We also watch for edits suggested by the public or by Google, which can change your details without warning, and correct anything that is wrong.

• Regular posts, offers and events
• Fresh photos of real work
• Holiday hours and detail updates
• Monitoring of unwanted edits

Google suspends profiles that appear to break its guidelines, sometimes after a single risky change such as editing the business name or address. A suspended profile can disappear from Maps completely. We review the likely cause, fix the issue on your profile and website, gather the proof Google asks for and submit a clear appeal through Google's official reinstatement process.

Some competitors use fake listings, keyword-stuffed names or fake reviews to push legitimate businesses down the map pack. We identify spam listings in your area and report them to Google with evidence through the proper channels. Removing fake competitors is one of the fairest ways to win back positions you have earned.

• Suspension cause analysis
• Reinstatement appeal support
• Competitor spam reporting
• Safe profile editing practices